We realize many are hesitant about ordering from an internet business they are not familiar with. We would like to reassure you that our family-owned company offers a safe, pleasurable shopping experience, and we're proud of our World Class Customer Service as well.
Following are over 125 actual unsolicited comments from some of the customers of Ace Wigs. Due to our privacy policy which protects our customers' identities, we have not included their full names. We feel the honesty and sincerity of their comments will speak for themselves:
Ace has the best quality wigs with the best prices I've found in 35 years! - Sandra
I think I have visited at least 50 wig web sites and yours is the best organized and best selection. - Christina
You have a customer for life! - Cathy
There aren't many places on the web that help customers this much!! I definitely will continue placing all my orders with you! - Kristine
Love your selection and excellent customer service. That's why I only buy from Ace! - Beth
You are the most tenacious and helpful wig company in the country! - Kirk
Believe me, you are THE BEST wig company I have worked with to date - and that's no exaggeration! I will definitely be a repeat customer!! - Janet
If I make any future purchase it will be with Ace Wigs! - Kellie
When people ask me where I bought such great hair I will proudly tell them "Ace Wigs". - Debra
I have accessed other wig companies online but have found yours to be the very best. - June
I searched your website last night and you have it hands down - the cheapest prices I have seen yet... - Angie
I have never had a better experience while shopping on the internet!! - Janet
Ace has the best website on the internet. They keep their site up to date which I have not found with other sites. Their customer service is the best, and if you have any questions, they answer them promptly. I was skeptical about ordering a wig online, but with Ace's courteous service, they helped me select the right wig. I am completely satisfied with my selection, and I will use them for future purchases - Betty
I found this wonderful place looking on the internet, after an operation and on going medication. I was not satisfied with the wigs I found locally. I was in extreme depression and I found Ace Wigs, who could make me feel normal -- even pretty! I love your company and staff, so helpful. I wish you had a business here, so I could personally thank you. I could be happy at my daughters wedding, I felt good and looked good -- I have you to thank for that. I best stop, I could go on forever, All I know is yours is a special business. Please take joy in the fact you make people like me and many more very happy, I'm sure. You're the best! Take time each day to remind yourself how happy you make people, silent angels! - DT
You've been so great to me, and I can never thank you enough for your kindness and wonderful customer service! - Donna
You're the best! Pleasure doing business with Ace Wigs. You'll be hearing a lot more from me. Thank you, thank you, thank you!! - Elizabeth
I've emailed several sites about color matching for a wig and you are the ONLY one to respond. I admire your service! - Kristi
I spent weeks on the net searching for the best wigs and the best prices (guess who won?!). So, after my quest was accomplished, I was so happy to find out you also have the best SERVICE. I can't say enough! Thanks for making my wig shopping experience so pleasant and fun! - Theresa
Thanks and more thanks. You guys really know how to do business, and the price was great You beat the others by a mile. - Phyllis
A beautiful product, delivered in a week's time, everything your website promised. And I checked other prices after I ordered, you're the best. - Robert
You had the best prices and absolutely wonderful, caring, personal service. - Cheryl
As you may know, doing business online can be a frightfully harrowing experience. I was truly not expecting a response to my email in such a thorough and efficient manner. I look forward to receiving my order and doing business with you in the future. - Wendell
I do want to express my appreciation to you for your excellent service. I have purchased three wigs from your company and have been more than pleased with the texture and color. Also, thank you for your excellent website which is certainly the best on the internet. - June
Thank you so much for all your help. I was considering purchasing a wig from another website but I changed my mind. I want to support your company because you are so friendly and helpful. I would rather do business with a personable company that takes an individual interest in its customers and is wiling to spend time answering a customer's questions. I would highly recommend Ace Wigs to anyone, especially to those who are buying a wig for the first time. - Frances
There are so many women like myself who have problems with thinning hair and wearing a wig is the only solution. It's places like Ace Wigs that helps us. I have told so many people about you guys, it's amazing! - Sharon
I really love doing business with you. Everyone is so responsive, helpful and genuinely concerned with pleasing the customer. I really appreciate being treated with this kind of respect and wanted to tell you how much. - Carolyn
As always, your customer service is wonderful. I'd never get a wig anywhere else! - Sarah
Just wanted to let you know I got my wig this morning, which was just 24 hours after I placed the order. Thanks for the quick turnaround. I was really surprised, but then again I have always been pleased with all my dealings with Ace. - Connie
Ace Wigs not only has the finest web site for wigs, but apparently has very dedicated individuals. Thanks so much! - JM
Nice to see a business online that actually still believes in customer service and responds to their emails!!!! - Christine
Thank you for always getting my orders to me so promptly. You have the best prices on the net. I have enjoyed everything I have ordered from your company. - Beth
GREAT website!! This is the website I've been looking for with the BEST wigs at the LOWEST prices. So glad I finally found it! - Claudia
I suffer from alopecia so I must wear wigs. My co-workers and bosses tell me that I look great. They tell me how wonderful I look. Thank you very much for giving my dignity back to me. - Rita
Your prices are better than most I have seen online, and trust me, I have searched every nook and cranny for the best/lowest prices... - Karen
This is the best wig website out of all! - Jackie
I have bought many wigs from different companies, and have tried to call or email with questions. I have never received a reply. I very much appreciate your reply. - Clara
Because of your constant efforts to make your customers happy, you certainly have me as an ongoing client. Thanks again for all of your help! - Veronica
Don't waste time looking at other sites, this is my second order with beautiful wigs, and quality hair, for the most reasonable prices! You can't beat the price, quality or staff - Becky
I have been very happy with your selection and service! - Diane
You provide better service that the place I USED to go to. Your site/company is well-named. - Jane
I recommend your site to so many people now. I am a breast cancer survivor. Your wigs are affordable and of high quality. - Bonnie
You are great at keeping in touch with customers and make doing business a pleasure. - Nancy
I think I'm really lucky to have gone onto a website and bought a wig without ever having seen it first, and having it turn out so well. - Donna
Thanks so much for all the help you've given me and all the updates! You don't know how important those updates are to me, just knowing someone was abreast of things. Your customer service has been great!! - NC
I do a lot of shopping on the internet. I wish other "reputable" companies had just a smidgen of the customer service you have. Thanks, again! - Jeff
Wow! You are awesome! Best customer service I've seen in a long time - how refreshing! - Jenni
Your customer service personnel are awesome...very polite and knowledgeable. I love Ace Wigs! - Laurie
I received my order today, and am thrilled. The wigs came quickly and were packaged neatly and in beautiful shape. You saved me about half price. I will be doing business with you in the future. - Nancy
I really appreciate your kindness and considerable help. You'll hear from me again! - Rita
I think your customer service is fabulous, and have been a happy customer! - Elisa
I have communicated with your company via email several times now and all I can say is that you do an excellent job. Keep up the good work, thank you once again! - Ian
You can be sure that I am a satisfied customer. Appreciate your professional support!!! - Ivette
It's always a pleasure working with you guys! - Veronica
Thanks so much for your detailed answer. This was great customer service! - Rose
You are GREAT! Thanks for all your excellent care. I look forward to receiving my new wigs. - Marcia
I do a lot of work with local theatre and YMCA groups and will certainly spread the word about Ace Wigs and their excellent customer service! - Judy
You have great customer service on top of good prices. I will place another order, since good customer service is one of the best things a company can have. - Daisy
You've been so patient and good to work with. And thanks for the fast shipping. - Laura
I am so glad that I ordered from you. Thank you for such fast shipment and courteous handling of my order. - Karen
Wig arrived as ordered, A-OK. Excellent service, thank you! - Marc
I am so pleased with Ace Wigs. The staff makes it a pleasure to do business with. My order arrived on time and was just what I wanted. - Julie
You answered all my questions in a very quick manner. You have my trust in your business. - Monika
Awesome! Thanks for the prompt response. Fantastic customer service! - Ross
I recently competed in the Fitness America Nationals. I told everyone they should order from your website, since you definitely have the best prices! Thanks for the great deals and keep up the good selection! - Heather
You're terrific to do business with! - Carol
I love Ace Wigs! I have bought a few wigs and have been very happy with all of them! - Jennifer
Thanks again for your friendly, world-class service! - Sharron
Thanks for handling my order so quickly. I always love shopping at Ace because you have such great customer service! - Beth
You have been so helpful. Thank you for answering all my emails and helping me so much. - Betty
Thanks for all the special emails you send me. You are an Angel. - Susan
So lovely to get another quick response. Your customer service is great. I look forward to doing business with you many times in the future. - Madeline
I have, and will continue to buy from you because I have been and still am very pleased with your website, selection, and mostly the great customer service you have consistently provided me with in the past! - Lynda
Thanks very much. The wigs were every bit as good as I had hoped! - Chris
I think this is a terrific site, lots of options and the best prices. My wig arrived very quickly, and I intend to buy from you again. - Michelle
I am thoroughly impressed with the promptness of the email replies I received. Pat yourselves on the back for a job well done! - David
Keep up the great work! Your service and response is excellent! - Bryon
This is the fifth wig I have purchased from your company and would like to comment on your excellent service and superior website on the internet. - June
The wig made it in five days to Germany and was right on time for my wife's birthday. Thank you for all your assistance. - TB
I recently emailed a question to your customer service. Within 48 hours I had a comprehensive answer to each of several color match questions. Thank You!! - Judy
I appreciate the reply in answering my questions about the wig before I made my purchase. This definitely made me feel comfortable with making a purchase from a company I had never purchased anything from before. - Skye
My sincere thanks. Your service and response to customers is a 10! - Jay
You guys have been great - this is the third order I've placed with you - and I'm telling everyone I know about your site! - Linda
I looked at a couple of different sites and was about to call it quits. Then I came to Ace Wigs. Your site is the only one I bookmarked! - Sandra
You are so incredibly efficient! Thank you for the immediate answer to my question. I can tell you one fact, for sure, I will be purchasing all future wigs from Ace! - Sugar
Your prices are the best and your customer service is OUTSTANDING! - Tess
Thank you so much for your quick and helpful response to my questions. This gives me confidence in your organization. Thank you for your suggestions. They are greatly appreciated. - Gilda
You have top quality in your products, also the people were pleasant to work with. Thank you soooooo much! - Barbara
Your company has been very helpful to my salon and its customers. I look forward to doing business with you many times in the future. - Jamie
You went above the call of duty, and I appreciate your efforts! - Natalie
I want you to know that the catalog you sent has your name on it with a note about your prompt good service and the big variety of brands available at Ace. It will be given to the leader of our breast cancer support group so that it remains available to others looking for such services. - Carole
I will make sure to tell people about your generosity in donating a wig to my sister with alopecia. You don't know the blessing this is to my sister! This will lift her self-confidence so much. Again, thank you and God Bless! - Tara
I really feel that you care, and it has been a good experience working with you. I will be sure to recommend your site to my friends. - Denise
It is hard enough to face the necessity of wearing a wig, much less having to try to select a color long distance. Thank you for all your help! - Peggy
I have found two wigs I want to purchase. You have been very nice and helpful. Thanks! - Joan
I received my wig today, and I LOVE IT!!! I'm sure this is where I will be placing any more orders in the future! I would recommend your company to anyone looking for a natural looking wig! - Connie
Thank you for answering my questions. You were very helpful, and I have more interest in purchasing a wig from Ace Wigs because of it! - WMF
I received my wig and just love it. Everyone thinks I should keep my hair this way when it grows back from chemotherapy. It has lifted my spirits! What can I say to you all at Ace but thanks for your patience and kindness, and just everything! - MB
I just received my wig today and it is absolutely gorgeous! This is the second time I have ordered from Ace, and I have been satisfied both times. I greatly appreciate the discount as well, and thank you for being so kind. - Raquel
I'll be visiting your site again soon for both the great products and great customer service. - Susie
The information you provided helps me a great deal. I appreciate your PROMPT response to my query - now that's customer service! - KR
You have been so very kind and thoughtful, and I really do appreciate it! - Teri
It is so nice to know that there are still nice and helpful people out there in this old world! - Merri
I cannot tell you how much I love my new wig and how many compliments I have gotten. If I say so myself, I look wonderful!!! - Terry
Thank you for the reply to my email. I am very impressed with your customer service and I will purchase from you again. - VB
Once again, this is without a doubt one of the easiest and best sites on wigs I have found! - Kerri
I received my wigs yesterday, and the colors are just beautiful. Thanks again for your input...I sure appreciate your wonderful customer service! - Susan
You guys did a good job in handling my order. I do not find any fault with your company. Thanks again! - Paul
Thanks a million! I will definitely order other things from your company. It is nice to know there are people willing to help you, and who care about your order. - John
Your customer service is awesome. You'll be receiving my order soon. - YM
Your response and follow-up service gave my lady friend and I faith in purchasing on the web in the future. Thanks for your courteous professionalism, and I do believe we'll do business again! - Steve
The customer service rep I spoke with was an extremely helpful and courteous person. It's refreshing to see good manners and a sense of humor still are out there. I know I'll be shopping with your company again. - VR
I plan to continue ordering from your company because I feel you truly care about your customers. - Emily
I've bought several wigs from Ace, and have been pleased with the service and quality of the styling and product. - Sharon
I just received my new wig from Ace Wigs and I love it!! The service I have received is excellent! - Linda
Got my order today and am just thrilled! Thank you for such good service. - DF
I want to commend you for replying so quickly. You guys have great customer service!!! KUDOS! - Sherrie
The wig is PERFECT! You're the GREATEST! - Crystal
Thanks for being customer service pro's! - Dawn
Thank you so very much for your Excellent Service!! I really LOVE your products - Jennie
I really appreciate the personal touch you folks give. - LH
Thank you for responding to all of my emails so efficiently. That is really great considering some businesses never respond at all! - Lolly
Take a bow! There should be more people like you working in all areas of customer service! - RT
Your company is truly exceptional when it comes to customer service! - Caroline
Your theatrical wig site looks great. Loved the design and graphics! Just wanted to comment and say nice job! - KD
Thank you so much for your delightful email. It is a pleasure doing business with professionals like you. - Kay
Your staff was very pleasant and cordial to deal with while I ordered my first wig. It came almost overnight and was actually far superior to any others that I have bought from hairdressers where I live -- and for a much better price! - Sharron
Just wanted to say you are "ACES HIGH" over other wig companies in my opinion. - JB